Delivery within Australia
Your Miss Kate delivery will arrive within 2-5 working days! We charge a $10 flat rate shipping for orders within Australia and $23 for International. That means you can order as many products as you like and the rate stays the same. We can track and trace upon request. If you would like to find out where your Miss Kate order is at, send an email to firstname.lastname@example.org
You can expect your Miss Kate delivery within 14 -21 days depending on your location. For more information on tracking and tracing please email us at email@example.com .We charge a flat rate of $10 for orders to New Zealand and $23 for all other international orders regardless of size of order or location.
Returns and Exchanges
Miss Kate will only accept returns if the order you receive is damaged or faulty. In the event that this does occur, we are happy to exchange or refund within 7 days. Please note that all exchanges will depend on stock availability. Please make sure that you choose wisely as Miss Kate will not return due to a change of mind.
In the event that we need to contact you, please provide us with your contact details including, phone and postal address. Please always remember to contact Miss Kate to advise when returning your item/s. If you can attach a photo of the damaged goods that would be great! Please also note the problem, and if you would prefer an exchange or a refund. Miss Kate is not responsible for the costs of return postage. To ensure your item arrives safely at Miss Kate, please express post or send your item via registered post. Please note that Miss Kate will not be held liable for items lost in transit.